Delivery Policy

TNT is committed to providing reliable and timely delivery services to our customers. This policy outlines the terms and conditions under which TNT will handle, transport, and deliver goods. Our aim is to ensure that all packages are delivered safely, on time, and in accordance with customer expectations.

• Express Delivery: Next-business-day delivery to major cities worldwide.
• Own Collections: Customer can own collection by walk-in to the shop for collecting items

• Delivery times vary depending on the service selected and the destination. Estimated delivery times are provided at the time of booking..
• All delivery times are subject to local customs clearance, public holidays, and other unforeseen circumstances
• Customers will receive a tracking number to monitor the status of their shipment.

• All packages must be properly labeled and packed to ensure safe transport.
• TNT reserves the right to refuse any shipment that is improperly packaged, labeled, or deemed unsafe for transport.
• Hazardous materials, perishable goods, and other restricted items require special handling and may incur additional charges.

• TNT will make up to three delivery attempts for each shipment. If the recipient is unavailable, a notification will be left with instructions for rescheduling or pickup.
• If delivery is not successful after the final attempt, the package will be returned to the sender, and additional fees may apply.

• TNT takes every precaution to ensure that all shipments are delivered in good condition. However, in the rare event that a package is lost or damaged, customers are encouraged to report the issue as soon as possible.
• Claims for lost or damaged shipments must be filed within 21 days of the scheduled delivery date.
• Compensation for lost or damaged shipments is subject to the terms and conditions of the specific service selected and may be limited based on the declared value of the goods.

• TNT provides 24/7 customer support to assist with tracking, delivery issues, or any other inquiries.
•  Customers can reach TNT support through our website or by phone
  

• TNT reserves the right to amend this delivery policy at any time. Changes will be effective immediately upon posting on our website.
  

• For any questions or concerns regarding this delivery policy, please contact TNT Customer Service at [insert contact details]
  

This policy is designed to ensure that all customers receive the highest standard of service and that all shipments are handled with the utmost care and professionalism.